Your AI community manager

Spend less timemanaging.More time growing.

MemberIQ connects your conversations, payments and member activity, turning them into insights and actions that save time and grow your membership.

✓Works with your existing tools

✓You choose what needs approval

MemberIQ✦

Ready for you this week

Member insight

Renews in 4 days

M

Maya L.

Payment failed and engagement is down. Check-in drafted.

Review check-in→

3 welcomes for new members

Draft ready

5 content ideas from this week's threads

Ready

1 member introduction to make

Draft ready

1 weekly update posted to the group

Posted

Illustrative example

Built for communities like yours

WhatsApp communities

Paid groups and memberships

Membership businesses

Courses, coaching and creators

Professional networks

Associations and peer groups

Online communities

Events, content and more

—How it works

From your tools to meaningful action, in minutes

Connect your tools. MemberIQ finds the important signals and prepares the next steps for you to review.

01Read everything

1,436

messages read

65

payments matched

434

email opens

22

event check-ins

WhatsApp

Sam: anyone got Thursday's slides?

Stripe

Payment failed · maya@…

Slack

#general · Priya: annual plan?

Kit

Opened · Weekly digest

Eventbrite

Check-in · Founder call

WhatsApp

Jo: where's the replay?

Stripe

New subscription · ade@…

Slack

#intros · Hi all, I'm Tom

Kit

Unsubscribed · s.lee@…

WhatsApp

Mo: issue with my payment

Eventbrite

Ticket booked · 3 May

Stripe

Payment £25.00 · j.tan@…

WhatsApp

Sam: anyone got Thursday's slides?

Stripe

Payment failed · maya@…

Slack

#general · Priya: annual plan?

Kit

Opened · Weekly digest

Eventbrite

Check-in · Founder call

WhatsApp

Jo: where's the replay?

Stripe

New subscription · ade@…

Slack

#intros · Hi all, I'm Tom

Kit

Unsubscribed · s.lee@…

WhatsApp

Mo: issue with my payment

Eventbrite

Ticket booked · 3 May

Stripe

Payment £25.00 · j.tan@…

02Work out what matters

W#SKITe
✦IQ

IQ is reading

Reading the WhatsApp group…

03Get it done

8 tasks found

Welcome 3 new members who paid this week

Draft ready

Match Stripe payments to the right members

Done by IQ

Introduce Priya and Tom, both launching courses

Draft ready

Pull 5 content ideas from this week's threads

Done by IQ

Write the fortnightly newsletter

Draft ready

Flag 4 members going quiet before renewal

Done by IQ

Follow up 2 failed payments, kindly

Draft ready

Remind people about Thursday's call

Draft ready

Left for you: 5 drafts to review and send.

Review →

✓You stay in control. Choose what MemberIQ handles on its own and what waits for your approval.

—What it does

Three ways MemberIQ helps your community

MemberIQ looks across your tools and brings back only the things that matter, ready for you to act on.

Engagement

01

Keep members connected

Spark introductions, find content ideas and answer the questions that keep coming up.

✓

Member introductions

✓

Content ideas

✓

Your newsletter, written

✓

Answers the repeat questions

This week

Draft ready

Priya and Tom are both launching courses. Intro drafted.

Revenue

02

Protect your revenue

Spot members going quiet, follow up failed payments and check in before renewals.

✓

Spots members going quiet

✓

Failed payment follow-ups

✓

Renewal check-ins

✓

Upgrade-ready members

This week

Flagged

Maya renews Friday and hasn't posted since June.

Admin

03

Clear the admin

One record per member, welcomes, reminders and your monthly numbers, handled.

✓

One member, not five records

✓

Welcomes new members

✓

Event reminders

✓

Monthly numbers

This week

Done

Priya matched across Slack, Stripe and WhatsApp.

—Integrations

Built for the tools you already use

Connect an account or upload an export. Every source feeds the same member records, so the same person is never counted twice.

WhatsApp

Group chat exports, read in your browser.

Available now

Upload

Member list

Your paying members. The record every other source attaches to.

Available now

Upload

Slack

Channels, members and messages.

In private beta

Connect

Stripe

Subscriptions and payments, matched to each member.

In private beta

Connect

Kit

Subscribers, unsubscribes and email engagement.

In private beta

Connect

Eventbrite

Events, ticket orders and check-ins.

In private beta

Connect

Coming soon

Ugenie, Luma, Kajabi, email software and more.

Soon

Your data

Your data is safe. You're in control.

Built so you stay in charge of your community and your data.

✓

You choose what IQ handles and what needs approval

✓

It never moves money or changes your billing

✓

WhatsApp exports stay in your browser

✓

Only member stats and a small sample of messages are kept

Susan, founder of Ugenie

—Who's behind it

Built by someone who understands communities

MemberIQ is built by Susan, founder of Ugenie. Susan has worked with hundreds of communities and knows the day-to-day challenges of keeping members engaged, renewing and connected.

Reach Susan at susan@ugenie.io

—Join the private beta

Let's make your community easier to run.

We're working with a small group of paid-community operators to help shape MemberIQ. We'll explore how you currently manage engagement, payments and renewals, then show you where AI could take work off your plate.

What to expect

→

A short, practical call

Walk through your current setup and challenges.

→

Find your best starting point

Identify where MemberIQ could help first.

→

Help shape the product

Tell us what would make it genuinely valuable for your community.